Returns & Exchanges
We want you to be completely satisfied with your Brakeburn purchase, which is why we offer a straightforward 28-day return policy for all items in their original condition. Whether it's a fit issue or a change of heart, our goal is to make your return experience as seamless as our coastal-inspired style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unwanted items back into their original packaging, ensuring all tags remain attached and the products are unworn.
Ship It Back
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing